Welcome to Namaskrita Foundation! We appreciate your support and commitment to our cause. This refund policy is designed to provide clarity on financial transactions, donations, memberships, event registrations, and any other contributions made through our website. Please read this policy carefully to understand our guidelines and procedures for refunds.
1. Donations:
1.1 Refundability:
Donations made to Namaskrita Foundation are generally non-refundable. As a charitable organization, your contributions go directly towards supporting our mission and projects. However, we understand that there may be exceptional circumstances that warrant a refund.
1.2 Conditions for Refunds:
If you believe that an error has occurred in connection with your donation, or if you have any other questions, please contact our Support Team at vieheshbhalothia@gmail.com. Refund requests will be considered on a case-by-case basis and are subject to the following conditions:
- Refund requests must be made within 30 days of the donation date.
- The donation must have been made in error or without the donor’s authorization.
1.3 Processing Refund Requests:
To request a refund, please provide the following information:
- Your full name
- Contact information
- Date and amount of the donation
- Reason for the refund request
Send this information to our Support Team at vieheshbhalothia@gmail.com. We will review your request and respond within 10 business days.
2. Membership Fees:
2.1 Refund Policy:
Membership fees paid to Namaskrita Foundation are generally non-refundable. These fees contribute to the sustainability of our organization and support our ongoing initiatives. Refunds for membership fees will be considered only under specific circumstances.
2.2 Eligibility for Refunds:
Refund requests for membership fees will be considered under the following conditions:
- The request is made within 30 days of the membership payment.
- The member provides a valid reason for the refund request.
2.3 Processing Refund Requests:
To request a refund of your membership fee, please contact our Support Team at vieheshbhalothia@gmail.com and provide the following information:
- Your full name
- Contact information
- Date and amount of the membership fee payment
- Reason for the refund request
We will review your request and respond within 10 business days.
3. Event Registrations:
3.1 Refund Policy:
Event registration fees are generally non-refundable. These fees support the logistical aspects of organizing events, and your participation is essential to the success of our initiatives. Refunds for event registrations will be considered only in specific circumstances.
3.2 Eligibility for Refunds:
Refund requests for event registrations will be considered under the following conditions:
- The request is made within 15 days before the event date.
- The event is canceled by Namaskrita Foundation for any reason.
3.3 Processing Refund Requests:
To request a refund for an event registration, please contact our Support Team at vieheshbhalothia@gmail.com and provide the following information:
- Your full name
- Contact information
- Event name, date, and registration details
- Reason for the refund request
We will review your request and respond within 10 business days.
4. Merchandise Sales (if applicable):
4.1 Refund Policy:
Refunds for merchandise sales are subject to the following conditions:
- The merchandise is defective or damaged upon receipt.
- The wrong item is received.
4.2 Eligibility for Refunds:
To be eligible for a refund for merchandise purchases, please follow these steps:
- Contact our Support Team at vieheshbhalothia@gmail.com within 15 days of receiving the merchandise.
- Provide clear images of the defective or damaged item.
- Return the merchandise to Namaskrita Foundation within 30 days of the purchase date.
4.3 Processing Refund Requests:
Our Support Team will review your request and respond within 10 business days. If your request is approved, we will process the refund and notify you of the status.
5. Contact Information:
For any questions or concerns regarding our refund policy, please contact our Support Team at vieheshbhalothia@gmail.com. We are here to assist you and address any inquiries you may have.
6. Exceptions and Special Cases:
Namaskrita Foundation reserves the right to make exceptions to this policy in extraordinary circumstances. If you believe your situation requires special consideration, please contact our Support Team, and we will review your case individually.
7. Legal Compliance:
This refund policy is designed to comply with applicable laws and regulations. If any provision of this policy is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
8. Changes to the Refund Policy:
Namaskrita Foundation reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Please check this page regularly for updates.
Conclusion:
Thank you for taking the time to read and understand Namaskrita Foundation’s refund policy. We appreciate your support and are committed to providing transparency and fairness in all financial transactions. If you have any questions or concerns, please do not hesitate to contact our Support Team.
Last updated: 21-12-2023
Namaskrita Foundation
102/17 8 Marla Gurugram, Basai Road
Gurgaon, Haryana, India, 122001
Email: vieheshbhalothia@gmail.com